1Introduction


Welcome to 123bet. We believe you should have full control over your personal data. This Privacy Policy is designed to give you a clear understanding of what information 123bet holds about you, why we hold it, and how it is kept secure.

By using the 123bet.lv website or mobile app, you agree to this Privacy Policy. If you have any questions, you can speak directly with our support team.

Our commitment

123bet never sells your data. Your information is used solely to improve our services, ensure security, and meet legal obligations.

2What data do we collect?


123bet collects two types of data — information you provide directly, and data generated automatically through your use of the platform.

Information Provided Directly:

  • Name, Email Address, Mobile Number
  • Date of Birth & Nationality
  • National ID or Passport Number (for KYC verification)
  • Payment-related information (reference only, not account numbers)
  • Records of conversations with support

Automatically Collected Information:

  • IP address and device type
  • Browser Version & Operating System
  • Session duration and click behavior
  • Betting History & Transaction Data
  • Cookies and tracking data (details below)
Data Types Purpose Required?
Identity Document KYC verification and age confirmation Yes
Email Account connectivity and notifications Yes
Mobile Number Two-Layer Security Optional
Payment Reference Transaction Verification Yes
Cookie Data Experience enhancement Optional

3How Is My Information Used?


123bet uses your data only for specific, legitimate purposes. Your information is never used for anything unrelated to those purposes.

  • Account management: For registration, login, and account verification.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Payment Processing: To ensure deposits and withdrawals are processed correctly.
  • Customer support: To resolve your questions and issues.
  • Promotional Communications: To send you offers and updates with your consent.
  • Legal obligations: To meet the requirements of licensing and regulatory authorities.
  • Service Improvement: To enhance your experience on the platform.
Marketing Opt-Out

If you no longer wish to receive promotional emails or messages from 123bet, you can opt out at any time by contacting support.

4Is My Information Shared with Third Parties?


123bet never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Processors: Only the information necessary to complete the transaction.
  • Identity Verification Services: For the KYC process.
  • Game Software Providers: Minimal data required to operate the games.
  • Law enforcement agencies: Under a court order or legal obligation.
  • Regulatory Authority: As required by the licensing authority.
Contractual Protection

Every third party we share data with is bound by a strict confidentiality agreement with us. They are not permitted to use your information for any other purpose.

5Cookie Policy


Cookies are used on the 123bet website and app. These are small data files stored in your browser that help improve your experience.

  • Essential cookies: Required for the platform to function properly. These cannot be disabled.
  • Functional cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand how the platform is being used.
  • Security Cookies: To detect fraudulent activity.

You can disable non-essential cookies through your browser settings. Please note that some platform features may be limited as a result.

6How Is My Information Kept Secure?


123bet uses industry-grade technology and processes to keep your data secure. Our security framework is built on multiple layers:

  • Across all data transmissions 256-bit SSL Encryption Usage.
  • Enhanced in stored data AES Encryption Application.
  • Two-Factor Authentication (2FA) option.
  • 24/7 automated monitoring for unusual activity.
  • Regular independent security audits (penetration testing).
  • Restricted staff access — only authorized personnel can view data.
Your responsibilities

Never share your password or login credentials with anyone. If you notice any suspicious activity, contact 123bet support immediately.

7Your data rights


123bet complies with GDPR and international data protection standards. You have the following rights:

Right of access

You can request to see what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

You may request that your data be deleted in certain circumstances.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can request a copy of your data to take with you.

Right to object

You may object to certain types of data processing.

To exercise any of these rights, contact 123bet support. We typically respond within 30 days.

8Data Retention Period


123bet does not retain your data longer than necessary. Different types of data have their own defined retention periods:

  • Active Account Information: For as long as your account remains active.
  • Transaction Records: At least 5 years, as required by legal obligations.
  • KYC documents: 5 years after account closure.
  • Support Conversations: Up to 1 year after resolution.
  • Marketing Data: Until consent is withdrawn.
Legal obligations

Certain data must be retained for a defined period for legal reasons, even if you request deletion. We will clearly explain the reason whenever this applies.

9Protection of Minors


123bet is strictly an 18+ platform. We do not knowingly collect data from minors. Age verification is carried out at the point of registration.

If you believe a minor's information has been collected by mistake, please contact us — we will delete it immediately.

10Policy Updates & Contact


123bet may update this Privacy Policy from time to time. Members will be notified by email of any significant changes. The latest version is always available on our website.

If you have any questions about this policy, please get in touch:

Data Protection Contact

Email: [email protected]  |  Support: Live Chat (24/7)  |  Response time: within 72 hours

Your data Why Is It Safe?

The core pillars of 123bet's security framework.

256-bit SSL Encryption

Every connection between your browser and our servers is encrypted. No one outside can read your data.

Two-Factor Authentication

Enabling 2FA means your account stays protected even if your password is compromised. It's a simple step that adds a powerful layer of security.

24/7 Monitoring

Our automated systems monitor for unusual activity around the clock. Any suspicious behavior is acted on immediately.

Regular Security Audits

Independent third parties regularly audit 123bet's security systems to identify vulnerabilities.

No Sale of Data

123bet never sells your personal information to advertisers or any third parties.

GDPR Compliant

International data protection regulations are followed, giving you the highest standard of data protection rights.

About Privacy General Questions

No, 123bet does not store full payment account numbers. Only the reference information needed to verify transactions is retained. All payment processing is handled through internationally certified secure gateways.

Yes. Under GDPR and international data protection laws, you have the right to request a copy of the information we hold about you. Submit a request via email to 123bet support — data is typically delivered within 30 days.

Most personal data is deleted when your account is closed. However, certain information — such as transaction records — must be retained for a set period to meet legal obligations. Contact support for more specific details.

In some cases, data may be processed on international servers — such as those used by payment gateways or game software providers. GDPR standards are upheld in all such cases, and your data receives the same level of protection.

You can opt out of marketing emails by clicking the "Unsubscribe" link in any promotional email or by contacting 123bet support. This will not affect your account in any way.
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Your data is safe — Get started now

Your privacy is fully protected at 123bet. Register with confidence and enjoy a world-class betting experience.

18+ | Licensed | GDPR Compliant | Terms and Conditions

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